Refund policy

Because Wild Run treats are a consumable pet food product, we do not accept returns or offer refunds unless there is an issue with your order.

If your order arrives damaged, defective, incorrect, or otherwise has a problem, please contact us within 7 days of delivery with your order number and photos of the product and packaging.

If approved, we may offer a replacement, store credit, or refund.

We cannot offer refunds for opened products, taste preferences, or orders reported more than 7 days after delivery.